No Shows & Late Cancellations

What is a “No Show”? A No Show is when a patient is scheduled for an appointment, but does not show up, and does not call to explain or cancel in advance.

A Late Cancellation is a cancellation of an appointment within 24 hours. This short timeframe often does not allow for the appointment to be taken by a different patient.

No Shows & Late Cancellations are a problem in healthcare because they worsen accessibility. A patient who does not show up for his or her appointment, or cancels last-minute, takes an appointment slot that ends up going unused. In addition, the patient needs to get rescheduled and put into another future slot. This increases wait times to get into the Dermatologist.

We strive to keep our wait-times for appointments as short as possible, and our No Show & Late Cancellation Policy serves to limit these behaviors.

Policy

No Show & Late Cancellation Policy:

For General Dermatology office visits, the patient understands that Cardinal Dermatology reserves the right to charge $25 fee for any appointment cancelled within 24 hours of the appointment date and time, or any appointment that is missed. This may be billed to the patient’s account and is not covered by the patient’s insurance plan.

For Surgical or Cosmetic office visits, the patient understands that Cardinal Dermatology reserves the right to charge a $50 fee for any appointment cancelled within 24 hours of the appointment date and time, or any appointment that is missed. This may be billed to the patient’s account and is not covered by the patient’s insurance plan.